Group Class Guidelines & Studio Policy Clarification
 

Dear Members,

Thank you for your continued support and trust in Canergy Pilates.

To ensure a safe, respectful, and enjoyable group class experience for everyone, we would like to share a few important clarifications regarding our studio policies and kindly request your cooperation.

 

Please take a moment to review the following points:

 

1. Grip Socks Requirement

For safety and hygiene reasons, grip socks are mandatory during all classes. Please bring your own pair. If needed, grip socks are available for purchase at the front desk ($15 + tax per pair).

 

2. Class Etiquette

Please set your phone to silent mode before class starts. If you need to take a call, kindly step outside the studio.

During class, please focus on the instructor’s cues and avoid loud conversations with others. If disruptions persist, a participant may be asked to leave the class. We appreciate your understanding.

 

3. Arrival Time & Late Policy

If you arrive while a previous class is still in session, please wait outside the classroom and keep your voice low so as not to disturb ongoing classes.

Participants arriving more than 5 minutes after the class has started will Not be allowed to join, for safety and instructional continuity.

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4. First-Time Visitors

If this is your first visit to our studio, we recommend arriving early to locate the correct classroom and parking, and to sign the waiver before class.

 

5. First-Time Reformer Classes

If this is your first time on the Reformer, please book a Beginner-level group class to ensure safety and an optimal experience.

 

6. Recording & Privacy

You are welcome to record your own practice. However, please avoid capturing other members. If your recording may include others, please obtain their consent beforehand.

Recording other members without consent may result in staff or instructors asking you to stop. Thank you for your understanding and cooperation.

 

7. Parking

We offer a limited number of complimentary parking spaces. Please register your vehicle at the front desk upon arrival.

 

8. Equipment Clean-Up

To ensure the next member has a clean and organized setup, please clean and return all equipment you used at the end of class. We appreciate your cooperation.

 

We sincerely hope every member can enjoy classes in an environment of mutual respect, focus, and safety. We also want to extend special thanks to those who consistently follow class rules and show respect to instructors and fellow members—it is your understanding and support that helps maintain a positive class atmosphere.

If you have any questions or need assistance, please feel free to reach out to our staff. We are always happy to help.

Thank you for your cooperation. We look forward to seeing you in class.

 

Warm regards,
Canergy Pilates